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  1. Avela
  2. Support for Families

Support for Families

I'm a parent or guardian and need help enrolling my student in school.

Getting Started

  • What's on my family home page?
  • How do I set my preferred language?
  • How do I access my parent/guardian profile?
  • How do I log in to an existing account?
  • How do I log in for the first time?
  • How can I edit my contact information?
See all 8 articles

Managing Student Accounts

  • How can I edit my student's information?
  • How can I remove a student from my account?
  • How do I switch between applications for multiple students?
  • How do I add multiple students to my account?
  • How do I add a student to my account?

Submitting and Managing Applications

  • How do I upload a document to my application?
  • How do I delete an application in progress?
  • How do I check the status of my application?
  • What does it mean if my application is marked as canceled?
  • How do I withdraw an application I've already submitted?
  • How do I edit an application?
See all 7 articles

Troubleshooting and Getting Help

  • How do I reset my password?
  • Why am I unable to edit parts of my application?
  • How can I get extra help?
  • How can I contact my school or central office administrators?
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